Enkelte gamere, inklusiv enkelte af Gamereactors brugere, har klaget over højlydte Xbox One-konsoller siden lanceringen. Nu har Microsoft kommentaret på sagen, og lover at kunder med dette problem kan få byttet konsollen.
Her er Microsofts officielle udmelding:
We have heard that a small number of Xbox One owners in some situations may hear a noise from the console that is too loud. While this does not affect the safety or functionality of the system, we're asking customers who believe they are experiencing this issue to contact Xbox Support: https://support.xbox.com. At the request of our customers, we are exchanging those consoles for new systems.