Epic Games har gjort det til en forretningsstrategi at sikre større eksklusiver til Epic Games Store, om ikke andet i starten, og blandt de første store af slagsen var Metro Exodus. Dog gjorde dette mange fans vrede, ikke bare fordi at spille havde været tilgængeligt via Steam tidligere, men at eksklusiviteten blev afsløret få uger før lanceringen.
Det indrømmer Epic Games nu at de kunne have håndteret bedre. I et interview med PC Gamer fortæller Epic Games Store-chefen Steve Allison, at de beklager for den måde hele sagen blevet tilgået på.
"We had been talking to those guys for a number of months, and they made some decisions on their end—this is not a throw under the bus thing, it's just the timing of where that came together and what was important to their business—we decided to do it together, we both knew there was the potential for the thing that happened in terms of communication. I think it felt way worse and was bigger than we thought, and in real-time, we spent time talking ... 'we will never do this again in this way.'
Epic afslørede for nylig at en række spil, deriblandt Control og The Outer Worlds, også bliver eksklusive, men der er selvfølgelig et godt stykke tid til at de udkommer.
