Til mange Nintendo-ejeres frustration var Nintendos online-tjenester som bekendt meget ustabile, og til tider helt i nede, i juledagene. Især deres eShop var utilgængelig købelystne Nintendo-ejere, og Pokémon Bank og Poké Transporter blev slet og ret udsat på grund af det, Nintendo kalder high traffic til deres tjenester.
Gamesindustry skriver, at Nintendo nu har rykket ud på sine kundeservice-sider for at beklage de problemer, spillerne har oplevet.
Nintendo and The Pokémon Company International have postponed the launch of Pokémon Bank and Poké Transporter - two software applications that were originally scheduled to launch for Nintendo 3DS on Dec. 27 - due to a large volume of traffic to the Nintendo Network service. Due to the high traffic, players are having trouble setting up Nintendo Network IDs and downloading content in the Nintendo eShop on both Wii U and Nintendo 3DS. We truly regret the inconvenience, and wish to reassure everyone that providing a solution is our top priority. We apologize for the delay and thank you for your continued patience.