Da Cloud Imperium Games forleden dag svarede på en brugers spørgsmål vedrødende snyd i Star Citizen, gjorde de deres standpunkt overfor snydere ret klart. I svaret skriver Mac Scrilla fra spillets Player Relations Team nemlig følgende:
"We are aware of the issues and have always been working towards iterations of Star Citizen to address these issues. We have a Zero-Tolerance Policy for the use of Cheats and the use of said Cheats are a breach of our Terms of Service, resulting in a closure of an account and access to Star Citizen without a refund."
Men Cloud Imperium Games skal på grund af den hårde straf også vlre helt sikker på, at der rent faktisk er tale om snyd, og derfor slutter Scrilla beskeden af med at sige:
"If you would like to report individuals in the future, we will require Video Evidence."
Og det er altså her det kan blive en smule svært. Det er nemlig ikke alle brugere, som lige let kan optage deres in-game oplevelser. En anden bruger ved navn TylerN, som er en af udviklerne fra Cloud Imperium Games, forklarer dog i et andet opslag, hvorfor en videoe er nødvendig, når man indberetter en klage:
"Cheat prevention in Star Citizen and Squadron 42 is a priority for us, and we have gathered lots of feedback from internal and external sources since the initial release of Star Marine. Rest assured, we have already begun banning violators as well as working on short-term, and long-term solutions for preventing the use of 3rd party programs."
"Requesting video evidence helps us achieve a few things - It substantiates claims made by players, which we compare with our internal data, and it helps us improve the functionality of our tools to better combat cheaters proactively. I've collected some feedback from this thread and will send it to the appropriate party so that our messaging is more clear going forward."
Så spørgsmålet er om nødvendigheden af video-beviser underminerer den stærkere straf? Vil der komme færre klager og dermed færre straffe på grund af kravet om video?