Ifølge Gamesindustry så har den store engelske kæde GAME valgt ikke at have modem eller Broadband adapteren til GameCube på hylderne. Valget skyldes ikke at butikskæden ikke tror på Phantasy Star Online, men der i mod at netværket til spillet ikke er stabilt nok.
Modsat Dixons så tror GAME på GameCube og Phantasy Star Online, men ledelsen hos butikskæden mener ikke at Nintendo, Infogrames og Sega kan stille en garanti for at spillere rent faktisk kan gå online uden problemer. Lisa Artemis hos GAME sagde følgende:
"We have not announced that we won't [be stocking Nintendo's Broadband/Modem adaptor], however it is correct we will not be selling them at launch. The reason is because we haven't been presented the products, and haven't seen the [online gaming service] working in totality. As a retailer with 330 stores this is a customer service issue, and if we're not confident it works, then we can't stock it. That's not to say we won't stock it in the future, but we need to review the situation. We are, however, stocking Phantasy Star Online [on GameCube] as a standalone product."
GameReactor sidder i disse dage online for at gå i kødet på Phantasy Star Online, og regner med at have en anmeldelse klar om ganske kort tid.