Crossplay er for alvor blevet et omdiskuteret emne blandt forbrugere i løbet af det seneste års tid, og det skyldes særligt at hvorimod både Microsoft og Nintendo lader til at være villige til at eksperimentere med det, så har Sony sat hælene i gulvet, og ønsker ikke at lege med. Det har de fået meget kritik for fra forbrugerne, og nu også fra chefer i branchen.
I et interview med GamesIndustry fortæller chefen for Take-Two, Strauss Zelnick, at Sony bliver nødt til at lytte til forbrugerne.
"Eventually, I think we'll be in a cross-platform world for a lot of titles. Certainly, between console and PC we will. Microsoft is basically already there. So I think the walls are coming down. The closed system walls are coming down, and they have to. Streaming is going to accelerate those walls coming down.
"If you're going to create rules that don't benefit the consumers but somehow you think benefit your enterprise, you're mistaken. Consumers will go elsewhere"
"We're all here for the consumers. If you're going to create rules that don't benefit the consumers but somehow you think benefit your enterprise, you're mistaken. Consumers will go elsewhere. You have to pay attention to what the consumer wants."
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